Build your career and be part of an amazing journey with Kuubiik.

Career | Be part of an amazing journey with Kuubiik

Our values

Integrity

More than just honest, we uphold high ethical and moral standards. We hold ourselves accountable to doing an exceptional job, and never break our promises. We are respectful to our team members and our clients.

Resourceful

We are a solution-driven, “can do” team, always digging for the right information, and exploring the best ways and outcomes to get your and our work done exceptionally well. We love finding alternate approaches when a Plan A is not possible.

Professional

Always representing ourselves and our clients in a professional and appropriate way, from our telephone manner to our appearance and demeanor at meetings and events. Good language and good dress code are fundamental, as is a solid work ethic.

Career opportunities

Gain valuable insights into the skills and interpersonal qualities currently required to advance your career.

Kuubiik is seeking Singapore-based applicants at this time and is only accepting applications for the positions and locations posted under the career section of this page. If you do not see a position you are interested in, please check back periodically. 

Virtual Assistant - Digital Marketing Executive (Remote)

Job Description

The Virtual Assistant (VA) is a vital member of Kuubiik. The VA is the main point of contact with the client(s) and will work independently with the client(s). The VA will receive support from their assigned Account Supervisor, who will assist the VA<>client relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more.

The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients, and being familiar with each client’s needs and preferences. The VA must have consistent and proactive communication with clients and Account Supervisors. Virtual Assistants are expected as part of their contract to take an agreed-upon number of client hours, send weekly usage reports, respond to all communication within the two-hour response window, maintain detailed and up-to-date client profiles, and follow all Kuubiik internal policies and protocols.

Essential Duties and Responsibilities:

The VA may assist the client with:

  • Assist in the formulation of strategies to build a lasting digital connection with consumers

  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)

  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness

  • Prepare online newsletters and promotional emails and organize their distribution through various channels

  • Personal and business calendar management- scheduling and coordinating appointments as necessary; proactively monitoring the client’s calendars to identify potential conflicts and ensure the team is maximizing the client’s time.

  • Research- This may include research on events, travel, projects, etc. Provide research results to the team members within an established time frame, based on best practices learned in Kuubiik training and team preferences.

  • Administrative tasks- this may include but is not limited to: inbox management, calendar management, transcription, standard business correspondence, research, and data entry.

  • Email inbox management- this may require, among other responsibilities, responding to and organizing emails as necessary, based on specific guidelines provided by the client and in line with Kuubiik policies and practices.

  • Attend meetings- as requested by the client. Draft agendas, take meeting minutes, and provide follow up as required.


The VA must provide continuous clear communication about task status, needs, and questions to their clients. They should:

  • acknowledge all tasks assigned within the established time frame

  • ensure that they understand expected due dates, and communicate any changes or delays with the client

  • ensure the client is aware of hour usage and renewal dates by sending a Weekly Usage Report, and if requested, end of day reporting.

The VA should be open to feedback from the Account Supervisor on KPIs, task quality, and time management

The VA will reach out to the Account Supervisor whenever they need additional task support or client coverage during a vacation or illness. The Account Supervisor will facilitate assistance from other VA’s.

The VA will ensure they accurately track all billable hours for the client in the official Kuubiik time tracking system.

Other duties as assigned.

Requirements

Desired Skills and Attributes:

  • Clear, precise, excellent, proactive, and professional written and verbal communication skills

  • Ability to organize and effectively prioritize tasks

  • Ability to multi-task with various programs and learn new programs as required

  • Ability to commit to a minimum year contract

  • Must have meticulous attention to detail, along with the ability to comprehend difficult tasks

  • Capable of responding to stress in a fast-paced environment

  • Strong interpersonal skills and the ability to quickly develop working relationships

  • Affable and enthusiastic attitude towards teamwork

  • Internet/Web savvy


Qualifications:

  • Diploma in Marketing or related fields

  • Minimum 1 years of digital marketing experience

  • Excellent understanding of digital marketing concepts and best practices

  • Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)

  • Skills and experience in creative content writing

  • Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office

  • Proficiency with a task management program such as Trello or Asana

  • Preferred experience with a communication program such as Whatsapp

  • Preferred experience with an expense reporting program such as

  • Quickbooks, Xero or Expensify

  • Reliable Internet connection and phone

  • Typing ability of at least 50 WPM with accuracy

  • Able to pass background and reference checks


Job Types: Contract, Commission

Salary: $11.00 – $15.00 per hour

Virtual Ambassador (Commission-based)

Job Description

Looking for Virtual Assistant Ambassadors

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⭐ Unlimited Income Ceiling

⭐ Have your own free time

⭐ Be your own boss
*
*
Responsibilities:

➡️ Marketing of virtual assistant services

➡️ Networking and Events

Remuneration:

Up to $700 per sign up

Requirements:

➡️ Social media savvy

➡️ Based in Singapore

Other Details:

➡️ Own Time Own Target

➡️ No experience needed

➡️ Training will be provided

➡️ Marketing materials will be provided
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Job Type: Commission

Salary: $700.00 per signup

Interested applicants can email a cover letter and CV in English to team@kuubiik.com with the interested job title in the Subject line.

Frequently Asked Questions

Each of our plans include a dedicated virtual assistant (VA). You will work with your VA on a one-to-one basis, continually submitting tasks directly to this person. Your VA will grow to know you, your work, and your preferences—all while learning to anticipate your needs without you having to repeat yourself.

As a collaborative consumption business, our Virtual Assistant professionals are a shared resource among clients. They schedule their days to best serve you and your incoming tasks with priority and without delay. Therefore, we do not offer immediate turnaround, though we expect most tasking to be completed in 24-48 hours. So, we encourage you to place priority levels and deadlines on your projects. 

We will begin locating the best possible VA for you using the information you shared during the signup process about your working style and personal preferences. After we’ve determined who would be the best fit for your needs—we’ll send an email connecting the two of you! We suggest hopping on a quick call soon after. After that, we aim to introduce you to your VA within two business days of signing up.

All of our VAs are located in Singapore. Firstly, we always ensure that we hire locally to ensure a full understanding of the local market and that availability and time-zone is not an issue. 

Secondly, by hiring only Singapore-based professionals, we ensure to be as close as it can be to the local culture. Thus, there won’t be any work dis-balance and this would allow tasks to be done quickly and neatly. 

If you go over your limit you can purchase additional hours or upgrade your pricing plan at anytime. Just ask your Virtual Assistant for assistance.

For example, you used half of your hours in your current plan (i.e. Entrepreneur Plan – 12 hours per month), but you want to upgrade to a new plan (i.e. Startup Plan – 24 hours per month) because you know you will need to hand over more tasks to your virtual assistant. In this case, we will simply upgrade your current plan to a new pricing plan that fits your requirements. 

As a monthly membership service, our clients subscribe to us for the ability to retain a Singapore-based virtual assistant. While each plan offers a different level of service, as a membership subscription our plan hours do not rollover, and your membership fees are not tied to time specifically.

We are using a time tracking system which allows us to track efficiently every virtual assistant’s work.

As a result, we will keep a running total of your hours and send you reports at the preferred frequency mutually agreed with the client or team. Alternately, feel free to ask us for a report at any time. Also, if you are running out of time we will notify you well ahead of that.

We can track how many hours were spent on the Virtual Assistant’s Computer vs Break time.

We also track if they spend time on unproductive websites and applications.

Learn more here.

Of course. Contact us at info@kuubiik.com prior to your next billing cycle and we’ll take care of your request. If you have already been billed, your cancellation request will not take effect until the following month. Unfortunately, we do not offer prorated refunds or cancellations for unused time.